Terms of service

Welcome to Toguds. By accessing or using our website (toguds.com) and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. About Us

Toguds is a gym supplement brand founded by Shekhar Tyagi, offering nutrition and recovery products formulated with an antioxidant-first approach for athletes and fitness enthusiasts. Throughout this website, "we", "us", and "our" refer to Toguds.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or are using the site under the supervision of a parent/guardian
  • You are legally capable of entering into a binding contract
  • All information you provide during registration or checkout is accurate and current

3. Products & Descriptions

  • We make every effort to display accurate product information, ingredients, and images. However, slight variations in packaging or formulation may occur due to manufacturing updates
  • Our products are dietary/nutritional supplements and are not intended to diagnose, treat, cure, or prevent any disease
  • Please consult a healthcare professional before use if you are pregnant, nursing, on medication, or have a pre-existing medical condition
  • Results from supplement use may vary from person to person

4. Orders & Pricing

  • All prices are listed in INR, and are inclusive or exclusive of applicable taxes as indicated at checkout
  • We reserve the right to modify prices, discontinue products, or limit order quantities at our discretion
  • An order confirmation does not guarantee product availability; in rare cases of stock issues, we will notify you and offer a refund or alternative

5. Payments

  • We accept payments via the methods listed at checkout (cards, UPI, net banking, wallets, and/or Cash on Delivery, where available)
  • All payments are processed through secure, third-party payment gateways. Toguds does not store your card or banking details
  • In case of a payment failure with amount deducted, refunds will be initiated as per our banking partner's timelines

6. Shipping & Delivery

  • Delivery timelines shown on the site are estimates and may vary due to logistics, location, or unforeseen circumstances
  • Risk of loss and title for products pass to you upon delivery
  • Please refer to our Shipping Policy for detailed information

7. Returns & Refunds

All returns, replacements, and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms outlined there.

8. Intellectual Property

All content on this website, including the Toguds name, logo, product formulations, images, graphics, and text, is the intellectual property of Toguds and may not be copied, reproduced, or used without prior written permission.

9. User Conduct

By using our website, you agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems or data
  • Post or transmit any harmful, misleading, or infringing content
  • Misuse promotional offers, discount codes, or referral programs

10. Limitation of Liability

To the fullest extent permitted by law, Toguds shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our total liability for any claim shall not exceed the amount paid for the relevant product.

Our website may contain links to third-party sites (for example, social media or payment gateways). We are not responsible for the content, policies, or practices of these external sites.

12. Athlete & Testimonial Disclaimer

References to athlete use or testimonials reflect individual experiences and are not a guarantee of specific results for every user.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

14. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Ghaziabad.

16. Contact Us

For any questions regarding these Terms, reach out to us:

Phone: 9289007424 Email: [marketing@toguds.com / support@toguds.com]